Review for vegetarians
The Counter's concept of customizing your own burger through a form is truly amazing. The Santana Row outlet impressed with its cordial staff and excellent service. Opting for a vegan patty, we selected our preferred veggies and sauces, resulting in a delicious burger. The overall experience was awesome, making it a must-try for those who appreciate personalized and tasty burger options.
The food is good but a bit over the top. The burgers are massive and very filling. They could be slightly smaller and still serve a great burger. The place was pretty busy so its obviously not hurting their clients.
The service was above and beyond. They charge 20% on dine in which they then try to fleece you for an additional tip. I won't go to places that do this but here I would have given 20% because service was great. Owner said its 18% and that the additional tip line is to share with all employees.
The atmosphere isn't anything special but felt cramped.
If you like burgers, here, less on it is more so you can taste the great quality.
Huge fan of the custom burgers here, the service is always on point and the brownie was delicious!
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